The DBconfig error indicates that there is no device record for the phone and that auto registration is not enabled or not working properly. Try adding a device record and then booting the phone to take auto registration out of the picture. Does that fix the problem?
Hi we are having the same issue we have 7961 with CCM 4.1(3)SR3b. If the phone is added manually it registers within minutes however if we use auto registration it takes 30 minutes or more. Phones that auto register pick up phone load TERM61.default but manually added phones pick up the correct phone load as specified on the device default page. We will be checking traces tomorrow and will let you know how we get on.
Hi, after further investigation we have found our issue to be network related. If we connect the CCM and phones on the same switch they register and upgrade with no issues. Our issue only effected the 7961/41 the 7912 worked fine and when the 7961 finally registered it worked fine. We are still investigating the network to find the exact fault. You may want to check the phone console log as ours was showing a high number of TFTP requests.
Have you found the cause of your case? I have similiar problem with 7941 registration on CCM 4.2. I have installed about 200 IP Phone 7941 and 10% of them have registration problem after I restart all of my switches. The IP Phone got the IP Address and sometimes CM ip addresses, but cannot register to the CM. My solution so far by unplug the ethernet cable or erase ip phone ip adress. After that, it worked fine.
I had a similar problem recently. the phones had an older phone load, and would not boot up to the new phone load. I re-installed the dev package (the latest one) and shut down ccm and tftp services to just one call manager, forcing all phones to go to the new server. The problematic phones would not re-register until reset. but that fixed the problem.
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...