We have a new plantronics H261N. Whenever we use it to the 7941g phone, it have a buzzing sound on the other side. But when we use it to other phones (nortel phones), it works perfectly. Is it compatibility issue?
We haven't used the H261N so I can't give you an exact answer. I did search the Plantronics site to make sure that the H261N and the 7941G are compatable (and they are :) Are you using it with the Part# Amp 26716-01 cord? This cord has different pinouts than previous models. I have included a link to Plantronics Tech Support that has worldwide contact numbers. I would give them a call, and talk to your supplier. Anytime I have had a problem they have been very good and do back up their product quite well. If there is an issue I'm sure that you could trade in this model for another.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...