I have had three 7960's in the past week go directly to speaker phone when a call comes in. I am at version 3.12c, so it is not a supported option/function. What could cause this? A known issue? I am re-booted the 3524 switch that feeds this aea, but I can't believe its related to that.
I'll answer my own post, as we discovered the problem. The 7960 would go to speakerphone when a line rang AND the user went to pick up the handset. What turned out to be the problem was the carbon handset button was dirty inside the 7960. Take it apart, used the pencil eraser, and it all works fine now.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...