10-11-2006 07:37 AM - edited 03-13-2019 03:20 PM
We have an issue regarding the call display on the 7960/7940 phones. Here it goes....
When we receive a call on either a 7960 with multiple lines configured, and the call is placed on hold, we see a call display with the incoming number flashing on the display.
When a second call comes in on the second line and placed on hold, the call display overlays the line 1 call display like a blanket and the line 1 call is hidden from the user. I assume its a software issue with the phone's firmware, but cannot confirm. Any idea's how I can correct this anomoly??
Thanks in advanced for everyone's help.
AL
10-17-2006 05:38 AM
What's the firmware version you are using ?
07-13-2007 06:51 AM
Hi
did you ever get a solution to this ??
Thanks
-Paul
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