How are you trying to reset them? Individually from the device management page? Or through a device pool?
Are you clicking "RESET" or "RESTART"? RESET on the device page tells the phone to do a reboot. RESTART tells the phone to reload new settings. If you press restart, the phone will blink off and back on very quickly; you might not notice unless you are staring at it.
Are the phones actually registered with the Call Manager (can you call out from them, etc)? Can you verify IP connectivity by connecting to the phone through a web browser?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...