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7960 fails from headset back to normal handset intermittantly

Has anyone ever seen a 7960 with the headset button activated fall back to handset mode by itself? Any ideas about what to look for?

CM 4.1(3) with current 7960 firmware.

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Re: 7960 fails from headset back to normal handset intermittantl

I think you may be running to bug CSCdy17859: location leak. This bug is not fixed in spF but is fixed in ES39 for 3.1.3a.

This URL should helps you for Current 7960 firmware:

http://www.cisco.com/en/US/products/sw/voicesw/ps4967/products_upgrade_guides09186a008022a968.html#wp1045867

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