Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Community Member

7960 microphone adjustment

Is there any way to adjust the microphone level on the 7960 speakerphone?

Users sound like they are 20 feet from the phone when using the speakerphone.

Thanks

John

2 REPLIES
Community Member

Re: 7960 microphone adjustment

I don’t see any adjustments in the menus. Our speakerphones sound great. Have you tried this with more than one phone? It couldn’t hurt to run it by the TAC and see if something is configured wrong or something.

Community Member

Re: 7960 microphone adjustment

One note:

We found that most users like to set the tilt stand to a very flat position, that way they see the screen better. If you look at the phone you will note that the microphone is on the bottom, this is bad for reception. The more the phone is perpendicular to the surface it sits on, the worse we have found the mic quality to be. I also remeber this being noted somewhere in some documentation on the 7660. Try setting the phones so that the microphone is not facing directly into the table.

551
Views
0
Helpful
2
Replies
CreatePlease to create content