7960 Phone Authentication Problems

[kreditme]

Hello,

I am running 3 Cisco 7960 phones on a private development network. I am noticing that 2 of the 3 phones are having authentication problems when I try to post to them using CiscoIPPhoneExecute.

Normally, in a browser I can make sure that everything is OK, by typing going to http://XXX.XXX.XXX.XXX/CGI/Execute.

Normally, this should bring up an authentication box prompting for user/pass.

This only happens now on 1 phone. For the other 2 phones, the browser just hangs when it tries to connect.

The username is associated with all 3 phones in CM.

Please tell me how can I fix this? Thanks you .

Very truly ,

S. Das

[rkiamil]

If you go to CCM Admin, and go to the phones that have the problem, check if there Authentication URL is setup. Also check to see if it is setup Globally.

Rif Kiamil