Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

7960 phone call manager

I have two phones one is the president of the company and the other is his assistant. I need to have presidents phone which is ext 116 to ring and be able to answer on the assistants on ext 119. how do i set this up in the cisco call manager

Hall of Fame Super Red

Re: 7960 phone call manager

Hi Jeff,

Why don't you try setting them up with Shared Lines and add an Intercom Feature so the Assistant can let the President know when there are calls/appointments for him;

For Assistants Phone - 7960

Line Button 1 - Ext 119

Line Button 2 - Ext 116 (Set to Ring and Flash)

Line Button 3 - Speeddial to Ext 123 (Label Text Intercom)

For Presidents Phone - 7960

Line Button 1 - Ext 116

Line Button 2 - Ext 119 (Set to Flash Only)

Line Button 3 - Ext 123 (Label Text Intercom)**Set this to Auto Answer on Speakerphone**

Hope this helps!