Cisco Support Community
Community Member

7961 Call Delivery Timing issue

I have a strange issue that occurred after I upgraded the 7961 firware to 8.3.3.

This issue occurs when any user attempts to transfer the call to specific extensions - after pressing the transfer key, there is dead air for appromixately 10 seconds before the line rings and the transfer key reappears. I also have the same issue when dialing these extensions across the network.

I've checked the busy trigger on the DN and it's set to two. External calls made to the extensions are not effected.

The only change to the system has been the firmware.

Community Member

Re: 7961 Call Delivery Timing issue

May be u have some route patterns starting with the same number like 2! so it will wait for the interdigit timeout to expire before placing the cal to particular extention

Hall of Fame Super Gold

Re: 7961 Call Delivery Timing issue

Hi, I understand that 8.3.x still has many bugs, if you don't need new features it has, I would suggest downgrading to 8.2(2)SR4.

Hope this helps, please rate post if it does!

CreatePlease to create content