anyone have a problem with 7961GE phone configuration not displaying the lines when configured to standard 7961GE template with 7914 expansion module. Phone configuration only showing 2 lines. Using most current 7961GE phone Load 8.04sr1 and 7914 phone load S00104000100.
You just need to upgrade the firmware on the 7914. Have a look at the following;
Cisco Unified IP Phone Expansion Module 7914
If you are using the Cisco Unified IP Phone Expansion Module 7914, you must upgrade the expansion module to firmware release S00105000200 before using the phone to support relevant 8.0(4) SR1 features on your expansion module.
You can download the installation program, which is named cmterm-7914-sccp.5-0-2.exe, and the readme file from Cisco.com at this location:
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