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7970 Time zone problem

Running CCM 3.3.3 SR3 and 7970 phone load 5.0.3. The 7970 are setup in the same call manager date/time group, same device pool, same partion and CSS as 7940's and 7960's.

7940/60 display the correct time, but the 7970 is 1 hour out. This only started since the weekend change to British Summer Time. Anyone else have the same and/or have a workaround?

TIA

David

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Re: 7970 Time zone problem

Have upgraded to TERM70-6-0-1-0s and I am now no longer 1 hour late for meetings.

John

8 REPLIES
New Member

Re: 7970 Time zone problem

The 7970 requires an explicit configuration for the local date/time group. the dafault of local CM time/date will not work with it.

New Member

Re: 7970 Time zone problem

r-royston, can you please elaborate on the explicit configuration procedure?

New Member

Re: 7970 Time zone problem

go to

System-date& time group then add a new group using your local time zone. dont use call manager local zone.

make sure you have firmware installed.

please rate this post, if you problem solved

mtaib

New Member

Re: 7970 Time zone problem

I have the same problem. British Summer Time came along. 7910s, 7920s, 7940s, 7960s are fine. 7970 is now out by one hour (showing GMT and not GMT+1).

Running the latest code (5-0-3) and have also created a special date/time group for the 7970 in its own device pool as per previous posts. Date/Time group reads as "British Summer Time".

Worked OK before Summer Time so I guess the 7970 does not like the British Summer.

Any ideas?

Thanks in advance.

John

New Member

Re: 7970 Time zone problem

I have done as reccomended and with no luck however I have noticed the 7970 phone displays "error upgrading locale" after rebooting I am guessing this means the 7970 is not compatible with the UK Locale ?

Or does this help any with sorting this out?

As a workaround I could create a new device pool for the 7970's an hour ahead to bring them inline with the UK Summer time other than that any bright ideas?

New Member

Re: 7970 Time zone problem

Have upgraded to TERM70-6-0-1-0s and I am now no longer 1 hour late for meetings.

John

New Member

Re: 7970 Time zone problem

John,

Upgraded today. Seems to have resolved the problem here also. Shame, made a good excuss when late for meetings.

D

New Member

Re: 7970 Time zone problem

Is there a fix for the IP Communicator also??

-Jose

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