03-22-2004 06:07 AM - edited 03-13-2019 04:22 AM
Has anyone had any wierd things happen with these phones?? I have been experiencing very frequent auto reboots with these phones. Just out of the blue they will reboot themselves, sometimes not just once but up to 3 times in a row. We are running 3.3.3sr4a using the most recent 7970 code.
Also, do these phones have a sort of "sleep mode". Meaning, the phone screen actually blacks out like a screen saver but when you touch the screen, it kind of wakes it up.
Thanks all.
neal
03-31-2004 09:47 AM
Check the below link for touchscreen problem
04-28-2004 09:40 AM
I also am experiencing this problem with CM 3.3.3 and 7970 phones rebooting themselves.
Anyone had any luck with a resolution.
Thanks,
04-30-2004 08:13 PM
Same reboot problem here! We're also on 3.3(3)sr4a with the 7970 on 6.0.1. Has anyone opened a case with CCO yet? It would be great if someone already knows the fix.
05-14-2004 01:42 PM
I'm having the same problem. We have started calling them the "beta" phones. Most of the users are used to this by now but when it happens to the CEO, I hear about it each time.
--Patrick
05-14-2004 02:17 PM
I worked with TAC a little on this. Only suggestion was to set the call manager port on the switch to 100/full. I did not troubleshoot it much. The last thing they wanted was a sniffer trace. I have been to busy so we have just been living with it for a while. If anyone know anything it would be greatly appreciated.
05-14-2004 02:19 PM
I opened a case with TAC and they had me install Engineering Special 44 which is a later release than sr4a. This solved my problems and my 7970 users have not reported any problems yet.
03-20-2010 02:46 PM
What firmware revision are you running on your Cisco 7970G
phone?
03-21-2010 04:02 AM
After six years, it's unlikely you will get an answer.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide