Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

7970G timezone problem in HongKong

I'm working in HongKong (GMT+8 timezone). I'm now installing IP Phone 7970 (ver 5.0.3.0s) on CallManager 3.3(3)sr4a. I've set the Date/Time Group to timezone "GMT+8" (not the "local timezone of CallManager"), but my 7970 still display GMT+0 time. If I change the Date/Time Group to other timezone (eg. Tokyo GMT+9), the time display is correct (can display GMT+9 time).

I found that some of you have experience this problem, and some said that your problem is fixed. Please kindly advise whatelse setting I should try.

1 REPLY
Silver

Re: 7970G timezone problem in HongKong

This is a known issue CSCuk46384 . You can try configuring a new Date/Time Group with the TimeZone the IP Phone is in, then

update the Device Pool with the new Date/Time Group and place the 7970 in that Date/Time Group.

Also check the known bug CSCeb34313 which is also similar to this particular issue.

126
Views
0
Helpful
1
Replies
CreatePlease to create content