I've got a 7971 Cisco phone. This morning the touch screen wouldn't respond to pressing the buttons on the screen. went back over the users profile and phone all the settings seem to be correct. any ideas how to fix it? I've found a clear button at the bottom right of the phone if held down it will say touch screen disable and if held down again it will say touch screen enabled but it doesn't seem to work.
Please try to reboot the IP Phone. Or else there is a JVM error i.e. there may be an out of memory exception. A memory leak in the JVM and this will cause JVM to crash resulting in touch screen being affected.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...