Is there any easy way to find out if some one made 911 calls by mistake. One of the users keep dialing 911 (I don't know why), and I need to track him/her down. CDR is currently not enabled, and the only way to track it through CCM Trace. There are so many logs that it will be a tedious process.
Pick up the book "CallManager Best Practices". There is a chapter in there on "Call Detail Records". In that chapter it shows how to search the SQL Database. Search for "911" for the "called number". It's pretty easy and straight forward.
Also, just about every installation I've done the customer has ended up complaining about "911" calls. If you are having problems with this, I suggest taking out the "911" route pattern and forcing users to dial "9911". Also, make sure that the long distance route pattern is "91[2-9]XX[2-9]XXXXXX" instead of "91XXXXXXXXXX". This will practically eliminate the "911" problem which is inherent to users fat fingering a long distance number.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...