10-29-2009 12:28 AM - edited 03-13-2019 06:44 PM
Hi All,
I am making intenal call from 7970 IP phone to another 7970 & other type 7960, 7940. It is showing "Private" instead of showing "username". Can anyone tell me what I need to do to solve this problem?
Thanks
10-29-2009 06:48 AM
Most probably there is a translation pattern that blocks the ID, check the call routing
HTH
java
if this helps, please rate
10-29-2009 06:04 PM
Hi HTH,
Do you mean translation pattern block the ID of 7970?
Why other types of IP phones 7960G, 7940 & 7911 call to each others & 7970 are not blocking the IDs?
Where do I need to check for that "Call Routing"?
Pls Advice.
thanks
10-29-2009 08:30 PM
Hi HTH,
I already solve my problem. The problem was -When I add the new phone 7970 to the system, it add additional command "caller-id block" for the phone. I take out that command from that "ephone-dn". It is showing the user ID of the 7970 phone now.
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