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AA in a remote site with SRST

I have a CallManager centralized model, with three remote sites. In the central site I have a Unity answering the calls.

But in the remote site, we want to have a Autoattendant Script that answer the calls without go to the central site. Something like, welcome to X company, for sales press 1, for operator press 2, etc.

Somebody has a script that I can use ?



Re: AA in a remote site with SRST

You can setup an autoattendant using a TCL script. You can download sample tcl scripts from Cisco downloads page. Extract them into flash.

call application voice srstaa flash:its_Cisco.

call application voice srstaa language 1 en

call application voice srstaa aa-pilot

call application voice srstaa operator

call application voice srstaa set-location en 0 flash:

dial-peer voice 1 pots

incoming called-number

application srstaa

port 1/0

With newer ios, the call application command has been deprecated with service command.

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Re: AA in a remote site with SRST

Do I need match the name between tcl script and IOS configuration?

The tcl script show as name "aaPilot and opertr". then do i need change the above example as follows?

call application voice srstaa aaPilot

call application voice srstaa opertr

Thanks in advance,

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