I add couple call handles and then change the opening greeting in order to meet this update.For example, I create sales call handler, under this sales call handler I create PC sales by press 1 and networking sales by press 2. do I still need to modify call routing table in order to make it work?I guess it's not necessary. Assuming I have no other specific routing requirements.<br><br>
no, you shouldn't need to edit call routing rules for that type of application. If you wanted calls to route directly to those call handlers based on the DID number, for instance, then you'd want to add some routing rules to handle that.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...