01-10-2006 02:45 PM - edited 03-13-2019 11:47 AM
I would like to configue AA on a router with SRST. I am looking for something simmilar to "Cisco CME Basic Automatic Call Distribution and Auto-Attendant Service", which is working with CME. That means, someone calls in, hears the greetings, can choose between multiple optionsd ("for registration dial 1, for bookstore dial 2 etc"), and eventualy dial the extension. Does anybody know how can that be accomplish with SRST, and if there is a script that I can use.
01-10-2006 08:51 PM
There are AA tcl files that you can download and setup a basic AA on the router. This AA may be activated from a dial-peer which matches an incoming pilot number and calls an application that references to the TCL script loaded on flash. Here is a very good link to setting up AA on a router. You can use this with CCME or SRST.
http://www.convergencefactory.com/cme/index.html#How_do_I_set_up_a_basic_automated
This wont be a true replacement for BACD in CME.
HTH
Sankar
PS: please remember to rate helpful replies!
02-02-2006 05:42 PM
I am having trouble getting this to work. Follwed all the instructions on this website, but every time I try to dial call I get an "%CALL_CONTROL-6-APP_NOT_FOUND: Application ccmeaa in dial-peer
7 not found. Handing callid 297 to the alternate app DEFAULT' and a second dial tone. I can dial an extension at this point in time, but no prompts.
02-02-2006 09:50 PM
Can you paste your configs and the actual Syslog message. Note that in newer IOS, app command is depecated and replaced by service command.
02-14-2006 02:53 PM
!
!
ccm-manager fallback-mgcp
ccm-manager mgcp
no ccm-manager fax protocol cisco
ccm-manager music-on-hold
ccm-manager config server 10.100.9.1
ccm-manager config
interface FastEthernet0/0.224
description BNA Voice Vlan
encapsulation dot1Q 224
ip address 172.24.1.254 255.255.255.0
call application voice aa flash://its_CISCO.2.0.0.0.tcl
call application voice aa operator 2430
call application voice aa aa-pilot 2431
call application voice aa language 1 en
call application voice aa set-location en 0 flash://
!
voice-port 0/1/0
timing hookflash-out 500
!
voice-port 0/1/1
timing hookflash-out 500
!
!
dial-peer voice 1 pots
preference 1
destination-pattern 911
clid network-number 61525922230
clid second-number strip
port 0/1/0
!
dial-peer voice 3 pots
preference 1
destination-pattern 9[2-9]......
clid network-number 61525922230
clid second-number strip
port 0/1/0
forward-digits 7
!
dial-peer voice 4 pots
preference 1
destination-pattern 91[2-9]..[2-9]......
clid network-number 61525922230
clid second-number strip
port 0/1/0
forward-digits 11
!
dial-peer voice 6 pots
incoming called-number .
no digit-strip
direct-inward-dial
port 0/1/0
!
dial-peer voice 11 pots
preference 2
destination-pattern 911
clid network-number 61525922230
clid second-number strip
port 0/1/1
!
dial-peer voice 13 pots
preference 2
destination-pattern 9[2-9]......
clid network-number 61525922230
clid second-number strip
port 0/1/1
forward-digits 7
!
dial-peer voice 14 pots
preference 2
destination-pattern 91[2-9]..[2-9]......
clid network-number 61525922230
clid second-number strip
port 0/1/1
forward-digits 11
!
dial-peer voice 16 pots
incoming called-number .
no digit-strip
direct-inward-dial
port 0/1/1
!
dial-peer voice 999010 pots
application mgcpapp
port 0/1/0
!
dial-peer voice 18 pots
application aa
port 0/1/1
!
!
!
call-manager-fallback
secondary-dialtone 9
max-conferences 16
limit-dn 7910 1
limit-dn 7935 1
limit-dn 7940 2
limit-dn 7960 6
ip source-address 172.24.1.254 port 2000 strict-match
max-ephones 36
max-dn 128
alias 1 2230 to 2430
moh music-on-hold.au
!
I dial in and am getting a second dial tone which allows me to dial and extension. But I really need the AA functionality to let users know to dial an extension.
Thanks
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