We are about to deploy CallManager 4.1(3) in Europe, supporting several offices:
Paris (country code 33)
Munich (country code 49)
London (country code 44)
My question is about using AAR between these offices. Let's assume we have the following dial plan:
Paris: ext. 1111, external phone number 1111-1111
Munich: ext. 2222, external phone number 2222-2222
London: ext. 3333, external phone number 3333-3333
If Paris is dialing Munich and AAR kicks in, Paris will need to dial access code (00) + country code (49) + Ext. Phone Number (2222-2222).
I can put the 00 in the AAR Group, however I can't put the 0049 in the AAR group, because if Paris needs to dial London in the same scenario they will need to dial access code (00) + country code (44) + Ext. Phone Number (3333-3333).
I think each physical phone can only get 1 AAR group.
It appears to me I have two choices:
1. Put the country code in the External Phone Mask config, so (for example) Munich's Ext. Phone Number would be 49-2222-2222 and London's would be 44-3333-3333. The Paris' AAR Group would simply be 00.
2. Put translation patterns in each office. So - in AAR - when Paris dials 00-2222-2222 I translate it to 00-49-2222-2222 and when they dial 00-3333-3333 I translate it to 00-44-3333-3333.
#2 seems like it does not scale well at all. #1 seems to work well, does anyone have any suggestions? Has anyone hit this before?
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The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.