I have two sites A and B setup with AAR. If A calls B and there is no bandwidth AAR works fine. However if user B setup call forward or busy to another phone AAR does not work at all. All I get is a quick beep on B and A get disconnected. Is this a bug or limitation of AAR?
I will test this in lab here soon. The version I will test this on is 3.3.3. Are you CForwarding from B to A via the 4 digit extension ? Have you set AAR prefixes or external phone number masks on the phones properly ?
Yes I call from A to B, but on B phone I set the call forward and busy to reception. Phone B is onhook. I have set all the parameters correctly because phone B will work if I take out CFD and Call Busy.
Contact Center users dial out/call customers from their computers via a desktop based application like Cisco Finesse Agent / CAD (Cisco Agent Desktop) application or any other 3rd party application.As per organizational process the requirement is ...
i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:
-first of all this deployment design in LAB just for practice, my deployment contain SQL and TMS in same server if you need to install TMS in another server yo...