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Abbreviated dialing on CME and 7960G

How do you dial abbreviated numbers on a 7960G? The documented method does not work for me!

I configured abbreviated tags as per the documentation. These codes work like a charm on 7912 phones where the abbr. button is abvailable.

On the 7960G phone the abbr button is not available and according to the documentation you are supposed to use a "*" and the code to do the abbreviated dialing. The same goes for analog phones. On neither of these phones (analog/7960G) can I get the abbreviated dialing to work.

I get a fast busy signal and a message on the 7960G stating "unknown number".

2 REPLIES
Bronze

Re: Abbreviated dialing on CME and 7960G

On-hook abbreviated dialing is limited to Cisco IP Phones 7905G, 7912G, 7920G, 7970G, and 7971G-GE.

Re: Abbreviated dialing on CME and 7960G

Shannon is right. If you look at the docs, its surprising that 7960s doesnt support this feature. You would think why?

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