Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

AC and Call park

Does any one have a work around for this.

I have 5 phones in a hunt group (not the AC type Hunt Group). The first phone is an AC user. When a call comes to the first user via the hunt pilot and the ac user pick it up they can park the call, but the call park destination does not show in the window as ac does not know about the hunt pilot number. this works when you use a traditional style ac hun group but I want the call to actually hunt through members, so any sugestions on how I can set the AC user up so they can see on screen where they have parked calls

thanks

1 REPLY
Green

Re: AC and Call park

That will never work without a proper configuration for AC (Pilot Point, Hunt Group).

If you check the aclogs you will be able that the park call will be tagged as an uninteresting event.

TCD wont be able to know the status of the parked call.

//Gonz

101
Views
0
Helpful
1
Replies
CreatePlease login to create content