Does the receptionist phone have multiple lines, and are they added as hunt group members. Or, if the receptionist is using Attendant Console, did you add multiple lines for that attendant console user.
Yes, all you have to do is make a new button template for your IP Phone. For example if your using 7960 create a button template and define all buttons as line. Then use this template for your 7960 IP Phone to convert your phone to a six lines AC phone. But remember to disable call waiting features on each DN that will be use by AC to avoid problem on transfering the call.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...