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Access Code and Call Forward

Is there a way in Unity 2.4.6(135) to from pressing a key and asking for an extension or access code and then forwarding to an external number based on that extension or access code? Thanks in advance.<br><br>

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Community Member

Re: Access Code and Call Forward

We do not really have what you are looking for in Unity as yet.
Curently, you can setup a one-key rule on the opening greeting to go to a custom call handler. In the custom call handler you can setup more one key dialings to transfer to different numbers.
Sometime in the future we are hoping to introduce a new feature called System Transfers. This will allow you to setup a call handler that can take any number and transfer out to that number as long as it is not restricted.

Anil Verma
Cisco Systems
anilve@cisco.com

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