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Access to SAWEB from a remote desktop

We have an admin who is having troubles getting into SAWEB from his desktop. Everyone else has no problems though. What are the settings required and could a SID problem be the problem?? Thanks.

2 REPLIES

Re: Access to SAWEB from a remote desktop

Make sure that the admin has a Class of Service with proper access. Go to Subscribers -> Class of Service -> System Access.

Hope this helps.

Brandon

New Member

Re: Access to SAWEB from a remote desktop

Look in your Event log of your Unity server, I'm sure that you have an error related with a DCOM component.

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