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New Member

Accessing Admin page

I can access the Unity Admin page from the Unity server... both by name and IP. However, when I try to access Unity server via IE (coming from different domain with no trusts setup and the browser it set to prompt for authentication), using the Administrator account and password local to the Unity server and specifying the domain to which the Unity belongs (Unity is PDC also), I get the following:<br><br>401.2 Unauthorized: Logon Failed due to server configuration <br><br>

4 REPLIES
Anonymous
N/A

Re: Accessing Admin page

Can you provide Unity, IE, and OS version information?

This may be an IIS security setting preventing access from outside the domain or subnet. Some network admins will do this for protection from external IIS exploits.

Scott Morgan
Cisco Systems TAC

Anonymous
N/A

Re: Accessing Admin page

Unity 2.4.6.126
IE 5.5 SP2
WinNT 4.0 SP6a

IIS is configured as 'not restricting by subnet'

New Member

Re: Accessing Admin page

Here are two items I found on the Microsoft support pages about this error -
http://support.microsoft.com/support/kb/articles/Q253/6/67.ASP
http://support.microsoft.com/support/kb/articles/Q251/1/99.ASP
Check them out. Might be causing the problems on your site.

Anil Verma
Cisco Systems
anilve@cisco.com

Anonymous
N/A

Re: Accessing Admin page

Does this account have the right to access Unity from the network (check user manager on Unity)

Do you get any security events in the event log when you try to log in to the SA remotely?

Also, you might want to check MSKB.
For example, if you are using proxy or a firewall, you may need to allow the connection in IIS.
See: http://support.microsoft.com/support/kb/articles/Q251/1/99.ASP

Scott Morgan
Cisco Systems TAC

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