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Accessing Directory Within Unity

Is there a way to allow a user to access the directory while sending/forwarding a message within Unity, while still using extensions to designate recipients instead of names? Example: A user is sending a message and Unity asks for the recipient's extension. The user then presses a key to access the directory and enters the recipient's last name to pull the extension from the directory. With our current setup, if the sender does not know the recipient's extension, he/she is unable to send or forward the message successfully (Mostly a problem when VPs/etc. access VM remotely).<br><br>

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Anonymous
N/A

Re: Accessing Directory Within Unity

you can swtich between addressing by ID and addressing by name on the fly over the phone by pressing ## to toggle back and forth...


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

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