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Account Codes

dconstantino
Level 4
Level 4

‎07-02-2003 08:04 PM - edited ‎03-13-2019 12:34 AM

I am running CRA 3.02 and I want to force the customers to have to enter an account code before they go into the queue. I also want to be able to look at and print reports though Historical Reporting. Any help ,links or config notes would be helpful.

email to: david.constantino@irwservices.com

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jshepard
Level 4
Level 4

‎07-15-2003 12:27 PM

You should join the Developer Support Program for this issue. It saounds like you want to develop a full IP Phone Services Application that could take on many different avenues of development.

http://www.cisco.com/go/developersupport

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