The uccxworkforce user is an user in contact center and there is a know bug where you cannot see this user in UCCX 8.5.1. SU2 actually fixed this bug for me. If you look under password management in uccx you should see the workforce user and from there you can change the password.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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