The uccxworkforce user is an user in contact center and there is a know bug where you cannot see this user in UCCX 8.5.1. SU2 actually fixed this bug for me. If you look under password management in uccx you should see the workforce user and from there you can change the password.
Contact Center users dial out/call customers from their computers via a desktop based application like Cisco Finesse Agent / CAD (Cisco Agent Desktop) application or any other 3rd party application.As per organizational process the requirement is ...
i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:
-first of all this deployment design in LAB just for practice, my deployment contain SQL and TMS in same server if you need to install TMS in another server yo...