When I bring up Active Assistant it asks for the initial login which works. Then I can click the links but when ever I click on something with the record java applet it wants me to login again. Any help would be great. Were running Unity 3.1.3.
This is expected if the Unity server and the desktop you are logging into the AA from are in different domains. DCOM, which the media master uses, doesn't get the credentials you supplied to IIS when authenticating to the initial login, and needs it's own. You wont be prompted again after that 2nd login however.
We realize this is annoying and are working to change it.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.