I am having a problem with active assistant at a client. they are not able to logon to their active assistants, but if I add a new subscriber I can access it's active assistant.<br>I am running Unity as voicemail only, and the code level is 304, which was upgraded from 302 by running the upgrade patch for it. <br><br>Dave<br><br>
What specific error message do they get when they attempt to log into the AA? There are 3 or 4 different messages you can get here. Also, if it's a voice mail only are users authenticating in a different domain than Unity is running on (i.e. do they have IE setup to prompt for credentials)?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.