Active Assistant

[Biffer]

Error "access denied you cannot access the Active Assistant web pages, there are too many active sessions, please try later"<br>There were no active sessions (late at night), and a reboot cured the problem. How many sessions are allowed? I know its 5 for Ststem Administration. How can I find out who is using the sessions?<br><br><br>

[Anil Verma]

The maximum number of sessions allowed is 20. If folks kill the AA sessions without logging out, the session can be left open. You should be able to see the active connections from the Internet services manager.
The sesssions will eventually time out. This is also dependent on the IIS settings. If you are using the defaults, I believe it is 20 mins.
Unity 3.x onwards has code to log people out if they decide to close the browser window. Thus accidental closures of the browsers do not lead to sessions being eaten up.

Anil Verma
Cisco Systems
anilve@cisco.com

[Biffer]

Is the only was to see the current users on IIS is by using a Performance Monitor and logging the HTTP current connections?

[#4]

This might give you another option:

http://avforums.isomedia.com/cgi-bin/showthreaded.pl?Cat=&Board=unityent&Number=2270&Search=true&Forum=unityent&Words=SA sessions&Match=Entire Phrase&Searchpage=0&Limit=100&Old=allposts&Main=2266


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)