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New Member

active call trace (on E1 line or in callmanager 3.3)

Can i trac? a out going call in a callmanager 3.3.

The problem is that a call is made fore up to 7 days now.

I know the destination call but I can?t trace de internal call/phone nr.

Can someone help me to find the dialing out phone number or the other way to find the out going channel in my E1 line?

Thx

Piotr,

3 REPLIES
Bronze

Re: active call trace (on E1 line or in callmanager 3.3)

On gateway (which has E1) you can use command 'show call active voice'.

New Member

Re: active call trace (on E1 line or in callmanager 3.3)

Hi,

Thanks for replaying to my message.

I am familiar with that voice commands on a 6500. However it doesn't give me a clear view to sea the line or phone number I am trying to trace.

The command makes possible to sea active out going devices by ip nr. but not to which numbers they dialing to.

Is there a fast way within a callmanager or other module like MEIPS to trace a outgoing call.

thanks fore your time and effort.

Piotr

Bronze

Re: active call trace (on E1 line or in callmanager 3.3)

you can use 'show voice call status', it'll show dialed #. form there you can get callID and use 'show call active voice id' to get both legs of the call.

Or you can use CDR. CDR is not enabled by default, it must be enabled so it can collect data.

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