Have CCM 3.2(2c)spC with CRS 3.0(2)spA on a seperate server. We are seeing where the ICD phones sometimes the line on the phone is active/in use and when you call the # the phone doesn't ring and gets fwd'd to the forward # which is VM right away. There is no one at the desk where this phone is when this occurs and no call displayed on the phone. Phone load is 3.2.15.
Anyone see anything like this before, could it be some weird issue with CRS and ICD extensions, agent desktop?
The only way to free up the line is to delete the DN from the phone and add it back.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
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Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
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CUCM Database Replication is an area in which Cisco customers and
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