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New Member

AD&IP phone service problem

Hello ,

I have integrated the Call-Manager 3.1 with Active-Directory and now I have already a problem with the Ip phone service (e.g. Fast dial )

When we try to connect , we received this message

Error: -7ffbffff : user (XXXX) was unable to be validated

or

Error : -7ffbffff:User ( YYYY) was unable to be validated .

And page ccmuser is opening. User ID and passvord is correck and page open.

Have someone a idea ?

Thanks

6 REPLIES
New Member

Re: AD&IP phone service problem

Hi , you seems to be impacted by bug CSCdv54109

We have also the same problems .....

All Ip phones services don't work .

I have opened a TAC case and the respons is that it will be resolved int he next version ( probable in the version 3.2 )

I wait too for this fixes ......

thanks

Olivier

New Member

Re: AD&IP phone service problem

Let's wait..... Thank.....

New Member

Re: AD&IP phone service problem

Personal Directory /Active Directory is actually resolved , but not integrated in any release. I am trying to get eng. special. It will be available in the next release of CM.

Amisha

Cisco Systems

Cisco Employee

Re: AD&IP phone service problem

As everyone is stating, it is already fixed and should be available in the next release. The DDTS number is CSCdv54109.

New Member

Re: AD&IP phone service problem

Hello Dave ,

Is this fixed in the version 3.2 or the next release after 3.2 that is present on CCO

Thanks

New Member

Re: AD&IP phone service problem

I tried to look up the bug ID to get a status but got the message "Sorry -- The defect you have requested CSCdv54109 cannot be displayed". Is it possible to get a a CM 3.1 patch for this issue instead of upgrading to 3.2? I have had people tell me to stay away from 3.2 for the time being because of stability/functionality issues.

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