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New Member

Adding 9 onto missed calls

On CCM5 how do I append a '9' to return a call on missed calls list?

Cheers,

Rich.

10 REPLIES
Hall of Fame Super Red

Re: Adding 9 onto missed calls

Hi Rich,

There is a nice step by step guide in this doc (should be workable for CCM 5.X well);

Add Prefix to the Missed Call Number

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00805b6f33.shtml

Hope this helps!

Rob

New Member

Re: Adding 9 onto missed calls

Thanks Rob

New Member

Re: Adding 9 onto missed calls

Thanks Rob.... Worked with 5.1(3) as well.

Hall of Fame Super Red

Re: Adding 9 onto missed calls

Hi Jamie,

You are most welcome :) Thanks so much for posting back with the results for 5.1 so we all know. 5 points for taking the time out to share this with others!

Take care,

Rob

New Member

Re: Adding 9 onto missed calls

FYI - This works in 6.0 and 6.1 as well.

New Member

Re: Adding 9 onto missed calls

Hey Rob. This link looks great but I am lost as to it effect on 7 digit incoming calls?

Hall of Fame Super Red

Re: Adding 9 onto missed calls

Hi Phillip,

Good question :) None of our calls come in as 7-Digits, even Local calls come in as;

xxx-xxx-xxxx with the area code intact. So with this applying 91 to the National Number Prefix works perfectly.

There has to be user notices when doing this change as all Incoming calls look quite different with the 91 Prefix displayed :)

Hope this helps!

Rob

New Member

Re: Adding 9 onto missed calls

Thanks ,the document's great.

But I have another question.

How about I set "9" in

Calling Party Transformations===>Prefix Digits (Outgoing Calls)

instead of 9XXXXXXXXXX Calling Party Transform Mask

(Assuming,telecom send all the national or international prefix to GW ,All we just need to do is add the "9" to the missed call)

New Member

Re: Adding 9 onto missed calls

What would be the difference in configuration to do this for 7-digit incoming calls?

New Member

Re: Adding 9 onto missed calls

You can make configure in service parameter.For detail, service parameter--> call manager-->advanced-->incoming no. prefix settings

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