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New Member

Adding a 7942 phone to CCM 6.0.1.1000-37

Hello everybody,

I want to add a 7942 ip phone to a Cisco call manager 6.0.1.1000-37. However when I follow the 'Add new' link, I can't see the 7942 type in the dropdown list. Despite the fact that in 7942 data sheet, is said that this model is supported in Call manager 6.0(1) and greater.

Thanks,

Parisa Tashakori

3 REPLIES
Cisco Employee

Re: Adding a 7942 phone to CCM 6.0.1.1000-37

install the latest device pack for your CUCM version

also please post in the right place as i don't believe this has nothing to do with ip phone services for developers.

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Adding a 7942 phone to CCM 6.0.1.1000-37

Thanks for your reply.

Could you please tell me where can I find latest device pack. Is it a software for device or CuCM.

Thanks for your help,

Parisa

Cisco Employee

Re: Adding a 7942 phone to CCM 6.0.1.1000-37

for cucm

http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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