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New Member

Adding a callmanager to Unity

When initially installing CM and Unity we had only one CM available. (The other server was "drop-shipped" and had to be RMA'd) Second server has now arrived, been setup and is successfully integrated into the CM system. However, there doesn't appear to be anywhere on the Unity system to add the IP address of the new CM. Re-running the AVTSP setup ('Modify' option) didn't give a choice of adding a server.

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3 REPLIES
New Member

Re: Adding a callmanager to Unity

Run the skinnywizard program. It should be on the Unity Server at C:\Program Files\Active Voice\AvCiscoTsp\SkinnyWizard. After you run the program, you will have to reboot.

New Member

Re: Adding a callmanager to Unity

On your Unity server, Goto:

Start>Settings>Control Panel

Double Click "Phone and Modem Options"

Click "Advanced"

Select "Av-Cisco Service Provider"

Click "Configure" button.

New Member

Re: Adding a callmanager to Unity

That was the solution. Thanks.

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