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Adding a callmanager to Unity

kulagowskir
Level 1
Level 1

When initially installing CM and Unity we had only one CM available. (The other server was "drop-shipped" and had to be RMA'd) Second server has now arrived, been setup and is successfully integrated into the CM system. However, there doesn't appear to be anywhere on the Unity system to add the IP address of the new CM. Re-running the AVTSP setup ('Modify' option) didn't give a choice of adding a server.

3 Replies 3

bcowley
Level 1
Level 1

Run the skinnywizard program. It should be on the Unity Server at C:\Program Files\Active Voice\AvCiscoTsp\SkinnyWizard. After you run the program, you will have to reboot.

miao
Level 1
Level 1

On your Unity server, Goto:

Start>Settings>Control Panel

Double Click "Phone and Modem Options"

Click "Advanced"

Select "Av-Cisco Service Provider"

Click "Configure" button.

That was the solution. Thanks.