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Adding a gateway to a Route Group

I am working on a Call Manager 3.2(2a) system. My problem is, when I try to add a gateway to a route group, not all the gateways are listed. They show up when I do a search for gateways, but I can't add them.

Has any one seen something like this before?

Thanks,

Pat

3 REPLIES
New Member

Re: Adding a gateway to a Route Group

Hi Pat,

Yes, I have. This happens when the gateway you are trying to add is already being referenced by a route pattern. If you remove the gateway from the Gateway/Route List section of the route pattern in question, then the gateway will be available to be added to the Route Group.

Mike.

New Member

Re: Adding a gateway to a Route Group

Ok, I will give that a try tonight after hours.

New Member

Re: Adding a gateway to a Route Group

Hi Pat -

this is because you probably already have a route pattern aimed at the gateway. If you have a route pattern associated with a gateway then you cannot add that gateway to a route group.

-Jaret

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