I am new to call manager 7.0 and just wanted to know if adding an extension to a Call Pickup group was as easy as just going to the directory number configuration page of the extension and selecting a call pickup group within the "Call Forward and Call Pickup Settings?" Would there be anything else I would need to do?
Hello All ,
Finding the reason codes and their explanations for CTI is a bit difficult than for CCM .
First , let see how to decode the Reason codes you see from Event logs/SDI/SDL traces for CTI events .
When you are troublesho...