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Adding Caller ID to existing CCM setup

We have 7 incoming PSTN lines split between 2 buildings.

4 go to a C1760 where the lines split equally between a VIC2-4FXO and a VIC-2FXO. This C1700 has IOS 12.3(2)XC2 (c1700-ipvoice-mz.123-2.xc2.bin) and is configured to use MGCP. The CallManager Publisher is in this building.

The remaining 3 lines go into a VG200 with 2 VIC-2FXO cards. VG200 Software (VG200-I6S-M), Version 12.1(5)XM4 (vg200-i6s-mz.121-5.XM4). This is also configured to use MGCP. The CallManager Subscriber is in this building.

I'd like to be able to display Caller ID. I'm aware my current hardware isn't sufficient, but I'm unsure which direction to take from here.

I keep seeing VIC-xFXO-M1 in searches but that looks incompatible with the VG200 and C1760. I believe VIC2-xFXO cards might be the answer but I have a few questions.

Would I need a different version of IOS/VG200 software if I installed those cards?

Does Caller ID work with MCGP? I've found conflicting statements on the web.

Is it recommended or required to replace the VG200 with another C1760?

If I can provide any other information please ask.

Thank you so much.


Re: Adding Caller ID to existing CCM setup

As per the below link, VG200 do support VIC-2FXO-M1 with 12.1(3)T.

Caller ID is not supported with MGCP. You would need to use H323 for these gateways. Check this link

You can get this to work by replacing the VIC-2FXO in VG200 with VIC-2FXO-M1 and reconfiguring both the VG200 and 1760 as H323 gateways.



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