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New Member

Adding extension to hunt group

I have an extra extension i grabbed from another dept. I want to remove that number and add it to another hunt group so that when the main number calls this particular extension can pick it up. I already tried selecting what pick-up group it is in. However it does not work i cannot pickup any body's extension in that department.

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3 REPLIES
Cisco Employee

Re: Adding extension to hunt group

version?

does it work if you dial to any other number in the pickup group directly?

have you added de bug info to enable pickup on hunt lists??

HTH

java

if this helps, please rate

HTH java if this helps, please rate www.cisco.com/go/pdihelpdesk
New Member

Re: Adding extension to hunt group

The extension can not dial outside or anyone in the hunt group. Also nobody can dial the number.

Cisco Employee

Re: Adding extension to hunt group

1st thing to check is always CSS and partitions, make sure no unassigned DNs can be a match

HTH

java

if this helps, please rate

HTH java if this helps, please rate www.cisco.com/go/pdihelpdesk
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