Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Address book synchronizer 5.0

I am using the TabSync plugin for Callmanager 4.2 to try and sync outlook contacts with the personal address book on the phone. The PAB works just fine but the outlook sync program on the pc reports that the user login is invaild. Unable to login with configured password. The password given works with ccmuser.

Two questions.

1. Does anyone know what the problem is? I have used the server ip address and not a server name in the sync program.

2. Is there any problems sync with outlook 2003?

New Member

Re: Address book synchronizer 5.0

I have setup mine. Gave the IP of CCM and port 80, used user CCM user ID and password and it works fine with Windows Address Book.

If you are not an Admin on the desktop you are running from it might not work, I had to run tabsync using my SA account.

It would not work with Outlook when you use outlook with Exchange, check link below..