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Community Member

Administrator not associated with subscriber

Not able to access saweb page as either local or domain admin. Used grantunityaccess util to associate the domain administrator account with Installer subscriber. Still does not work. Any ideas?

2 REPLIES
Cisco Employee

Re: Administrator not associated with subscriber

Unity version/build would be helpful here... folks should always remember to include that info.

What's the _exact_ message you get on the page when you try to fire it up? There are several small derivations in the error message that can give us a clue as to where the authentication check is failing.

Can anyone access the SA at all? What about the status monitor?

Community Member

Re: Administrator not associated with subscriber

services had started out of order

when stopped and restarted avcsgateway service, it came back

Thanks,

Steve

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