After installing CRS 4.01 (IPCC Express) Extension Moblity fails

[mflak]

After installing IPCC Express 4.0 Extension Mobility fails with message Host not found on the IP Phone screen. This is propably due to the installing IPCC Express and Tomcat server on the same port number 8080. How I can solve this problem. IPCC Express work coretly.

Any ideas

[ciscogini]

try restarign the tomcat and also make sure your configuration for EM under the IP Phone services is pointing to the right server

[markmills]

I got the answer to this one as I spent about a week working with the TAC on this exact problem only a few weeks ago.

See this bug ID that has now been created:

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsc41273

It will be resolved in 4.03 apparently, but in the meantime just do the following:

On the Co-Resident CCM/CRS server:

1. In a text editor, edit:

"C:\Program Files\wfavvid\tomcat\conf\server.MCVD.xml"

2. Find where the port number "8009" is configured, and change to "8010"

3. Reboot the server for the changes to take effect.

[Aaron Harrison]

Good info...