1. i have mapped the \\\desktop_cfg (i think you're referring to this mapped folder)
2. The Windows user have those rights
Here comes another event that looks finteresting for me, when i try to sign in to te Agent Desktop with another user that do not exist on the Resources from the ICD it do not give me that error, this time it says that the user that i have entered is not on the list, i think this means that the CRS server is having no problem, i think that the problem could be the Desktop or the Resources Configuration.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...